Privacy Policy

1. Introduction

SOMOS Properties ("we", "our", or "the Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.somosproperties.com (the "Site").

We comply with Law 81 of 2019 on Personal Data Protection (Republic of Panama) and international data protection regulations.

2. Data We Collect

2.1 Information you provide directly:

• Name, email, phone number, and address (via contact forms)
• Property preferences and real estate interests
• Messages and inquiries sent through the contact form
• Employment application data (if applicable)

2.2 Information collected automatically:

• Cookies and similar technologies: Information about your browser, operating system, referring URL, and visited pages
• Google Analytics: Navigation behavior data (subject to consent)
• Facebook Pixel: Conversion and behavior information (subject to consent)
• IP Address: For security and analysis purposes

3. How We Use Your Data

• Respond to your inquiries and information requests
• Send updates on properties, promotions, and special offers
• Improve user experience and personalize content
• Analyze trends and optimize the website
• Comply with legal obligations and resolve disputes
• Prevent fraud and illicit activities

4. Legal Basis (Law 81 of 2019)

The processing of your personal data is based on:

• Consent: Provided by accepting this policy and our cookie banner
• Contract execution: When you request information about properties
• Legal obligation compliance: According to applicable Panamanian laws
• Legitimate interest: Improving our services and user experience

5. Data Sharing

We do not sell, rent, or share your personal data with third parties, except:

• Service providers (email, hosting, analytics) under confidentiality agreements
• Associated real estate agents (only if explicitly requested)
• Legal or regulatory requirements from Panamanian authorities
• Protection of rights, privacy, and security

6. Cookies and Tracking Technologies

We use cookies to improve your experience. Our consent banner allows you to personalize your experience:

• Necessary cookies: Site functionality (no consent required)
• Analytical cookies: Google Analytics (consent required)
• Marketing cookies: Facebook Pixel, TikTok Pixel (consent required)

7. Your Rights (Law 81 of 2019)

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate information
• Cancellation: Request deletion under certain circumstances
• Opposition: Object to the processing of your data
• Portability: Receive your data in a structured format

To exercise these rights, please contact privacidad@somosproperties.com

8. Data Security

We implement technical, administrative, and physical security measures to protect your data:

• HTTPS encryption on all transmissions
• Firewalls and intrusion detection systems
• Restricted access to personal information
• Regular staff training on privacy

However, no system is 100% secure. We cannot guarantee absolute security.

9. Data Retention

• Contact data: As long as you maintain interest in our services (max 2 years without contact)
• Analytical data: 26 months (standard Google Analytics setting)
• Cookies: Per browser settings (typically 1-2 years)

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the updated policy on the Site. The "Last updated" date will be revised to reflect any changes.